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About Our Products
What kinds of products does Seabreeze Home Decor sell?
We offer a curated range of home décor pieces including handcrafted timber items, ceramics, candles, and kitchen essentials. Every product is chosen to bring a fresh, inviting feel into your home — whether you live by the sea, in the suburbs, or out in the countryside.
Are your products handcrafted?
Many of our products are handcrafted or artisan-made. We pride ourselves on sourcing quality pieces that are both beautiful and functional. Product descriptions will note where items are handcrafted.
Are your candles safe to use indoors?
Yes! Our candles are designed for indoor use. Always follow the safety instructions on the label — keep away from drafts, never leave burning candles unattended, and keep out of reach of children and pets.
Do your ceramics vary slightly in appearance?
Yes, and that's part of their charm! Handcrafted and artisan ceramics may have slight variations in colour, glaze, or finish. Product photos represent the item as closely as possible, but minor differences are a natural characteristic of handmade goods.
Are your timber products treated or sealed?
Most of our timber products are finished or sealed for everyday use. Care instructions are included with each product. We recommend keeping timber pieces away from prolonged moisture or direct sunlight to maintain their appearance.
How do I clean and maintain my timber products?
Timber products benefit from regular care to keep them looking their best. We recommend wiping down timber surfaces with a clean, dry or slightly damp cloth after use. Avoid soaking timber in water or placing it in the dishwasher.
For deeper nourishment and protection, we recommend treating your timber pieces with a food-grade mineral oil. Mineral oil is odourless, tasteless, and safe for use on timber that comes into contact with food — making it ideal for chopping boards, serving boards, and kitchen timber pieces.
How do I apply mineral oil to timber?
- Ensure the timber surface is clean and completely dry.
- Apply a generous amount of mineral oil to the surface using a soft cloth or paper towel.
- Rub the oil in the direction of the grain, covering the entire surface including the sides and base.
- Allow the oil to soak in for at least 20 minutes (or overnight for best results).
- Wipe away any excess oil with a clean cloth.
- Repeat every few months, or whenever the timber starts to look dry.
Regular oiling keeps timber hydrated, prevents cracking, and enhances the natural beauty of the grain.
Does Seabreeze Home Decor sell mineral oil?
Yes! We stock our own brand of Seabreeze Food-Grade Mineral Oil, specially formulated for use on timber homewares. It's colourless, odourless, and completely safe for food-contact surfaces. Pick up a bottle when you order your timber pieces to keep them looking beautiful for years to come.
Ordering
How do I place an order?
Simply browse our store, add your favourite items to your cart, and proceed to checkout. We accept all major payment methods and your order will be confirmed via email once payment is received.
Can I change or cancel my order after placing it?
We process orders quickly! If you need to make a change or cancellation, please contact us as soon as possible at sales@seabreezehomedecor.com.au. We'll do our best to accommodate your request before the order is dispatched.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account makes it easier to track your orders and save your details for future purchases.
Can I request a Tax Invoice?
Yes! Simply add your request in the Notes section at checkout, or email us at sales@seabreezehomedecor.com.au with your order number.
Shipping
How quickly will my order be dispatched?
All paid orders received by 12pm will usually be posted the same day, or the next business day.
Do you offer free shipping?
Yes! We offer FREE Tracked & Insured Shipping on all Australian orders over AUD$75 (excluding shipping costs or coupon discounts). Express Post is excluded from free shipping.
How long does delivery take within Australia?
Delivery within Australia is normally between 2–6 business days. Please refer to the Australia Post website for the latest updates.
Do you ship internationally?
Yes, we ship worldwide! International orders are sent via International Standard Air with tracking and Australia Post transit insurance. Expected delivery is 10–15 business days.
Who is responsible for import duties and customs charges?
Import duties, taxes, and customs charges for international orders are the buyer's responsibility. Please check with your country's customs office prior to purchasing.
Returns & Refunds
What is your return policy?
We offer a 100% money back guarantee if you are not satisfied with your purchase. Items must be returned within 30 days in the same near-new condition as received. Please see our Shipping Info page for full conditions.
How do I return an item?
Contact us at sales@seabreezehomedecor.com.au to initiate a return. Please retain your tracking number and proof of postage lodgement.
Are shipping costs refunded?
Refunds cover the cost of the returned items only. Original shipping costs and any import duties or customs charges are not included in the refund.
General
Where is Seabreeze Home Decor based?
We are based in Brisbane, Queensland, Australia. ABN: 32 164 602 439.
How can I contact you?
We'd love to hear from you! Visit our Contact Us page or email us directly at sales@seabreezehomedecor.com.au. We aim to respond promptly.